Abt Associates: Bold thinkers driving real-world impact
Many private medical practitioners are both clinicians and administrators managing their own enterprises. Their medical training prepared them to treat their clients, but not to run their businesses.
The Strengthening Health Outcomes through the Private Sector (SHOPS) project developed the Business for Health training program as a natural progression in USAID’s long commitment to improve the business skills of small-scale private medical practices. The program consists of 22 training modules that build skills in key business competencies, including general management, operations, marketing, quality management, and finance.
Small Practices Challenged
Smaller health providers who work for themselves are particularly challenged, as they cannot afford to hire a professional business manager. Out of necessity, these doctors or nurses end up performing the dual roles of health practitioner and business manager. While some can skilfully combine those two skill sets, many others struggle.
“I thought that finding the right diagnosis and curing a patient was difficult until I decided to open my own clinic a few years ago. Life was never the same again, and I was not ready for that,” one seasoned doctor said during one of SHOPS business trainings in Nigeria.
Business for Health Training Program
Business for Health is a competency-based training program to help learners achieve and demonstrate their ability to apply practical managerial and financial competencies in their private practices.
The program is for trainers who will train managers of private clinics and health facilities who want to sharpen their management skills to improve the effectiveness and profitability of their private practices. The SHOPS project designed the program to be delivered in an interactive classroom setting by a trained facilitator. So far training modules have been used in a number of countries, including Nigeria, Zambia, and Kenya.
The full set of training materials, including facilitator guides, participant materials, pre- and post-tests, and PowerPoint slides, is available online. The site also offers additional resources for trainers who are interested in private health sector business competency development and plan to use this program.
Learn more about Business for Health.
Read a fact sheet about the program.
Abt Associates is a mission-driven, global leader in research, evaluation and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Associates is regularly ranked as one of the top 20 global research firms and one of the top 40 international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.