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Research on Veterans Employment and Training Services


  • Congress requires a study of veteran employment and training services.
  • Abt is exploring how to establish a large-scale study.
  • Options will be publicly released in 2018.
The Challenge

Legislation (Section 502 of the Veterans Health Care and Benefits Improvement Act of 2016) calls for a study of job counseling, training, and placement services for veterans. The Department of Labor will undertake the study comparing veterans who use, partially use, or do not use American Job Centers.

The Approach

Abt and partners are determining how to answer four research questions:

  • What services did veterans receive?
  • What were their employment- and earnings-related outcomes?
  • To what extent can these outcomes be linked to American Job Centers?
  • How do the services’ benefits compare with the costs?

We will conduct key informant interviews, review the literature, develop preliminary design options, then make a recommendation for a design that the Department of Labor can use to set up a longitudinal study.

The Results

Our work will lead to two publicly released documents: a Knowledge Development Report and an Evaluation Options Report/Final Report in mid to late 2018.