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Updating AHRQ’s TeamSTEPPS


  • While influential and effective, AHRQ’s TeamSTEPPS training is ready for an update.
  • Abt will consolidate the training, making it more patient-centered and better suited to emerging training needs.
  • Results are expected by the end of 2022.
The Challenge

Over the past 15 years, hundreds of thousands of healthcare professionals and students have been taught to use AHRQ’s TeamSTEPPS concepts and tools to enhance the quality and safety of patient care. Evidence has steadily accumulated to show the positive impacts of these resources on healthcare safety culture, practices and outcomes in hospitals and other care settings. While core concepts and tools remain valid, training methods have evolved, communication modalities have changed, much teaming is virtual, and methods for promoting equity and patient-centeredness are better understood. With all this in mind, AHRQ contracted with Abt to update teamwork tools and optimize TeamSTEPPS content and training methods to support the needs of 21st century healthcare teams.

The Approach

AHRQ currently has several different modules but much of the content is the same, so Abt will consolidate the training into a single, integrated TeamSTEPPS curriculum that will support different settings through user-selected examples. This will enable Abt’s development team to create a more user-friendly structure on AHRQ’s website.

The Results

Abt will develop the new curriculum and will deliver the completed toolkit by the end of 2022.